Moka Professional mixes are premium blends, easy to prepare, designed to ensure maximum yield and creaminess, made with carefully selected ingredients and perfect solubility in a blender or granita machine.
They are simply prepared by mixing the powder product with cold or hot milk, or with water, according to the recipe indicated on the packaging. For frappés, the use of a blender is recommended.
It is not mandatory, but for a professional result we recommend a blender for frappés and chocolate machines or dispensers for hot drinks. For granitas or cold creams, a granita machine or sorbet maker is useful.
Generally 24 months from the production date, if stored in a cool and dry place.
Most of our products are Halal certified. The information for each product is provided in the technical data sheet, which can be requested from our back office.
Both options are possible, depending on the recipe. Milk-based versions enhance the creaminess and flavor, while water-based versions produce lighter drinks, suitable for those who don't consume dairy products.
Yes. All Moka Professional products are versatile and can be adapted for milkshakes, hot drinks, cold creams, or granitas.
On average, a 1 kg bag allows you to prepare 34 250 ml/12 oz portions or 17 450 ml/16 oz portions.
Most are gluten-free; some contain milk derivatives. Always check the product information sheet.
Yes, the line includes 100% plant-based flavors, free from animal derivatives, such as the Vegan Smoothie base or the Double Thick Hot Chocolate.
Not at the moment, we are in the study phase to be able to launch this new product line.
Of course! Moka powders are designed to be easily customized with toppings, syrups, and much more. Contact us for more information and recipe ideas.
Yes, upon request, it is possible to create customized recipes or private labels for companies and chains, subject to MOQs that will be studied on a project-by-project basis.
Yes, it is possible to request portioners, blenders, slush machines, chocolate makers, or containers on loan or for sale, according to the commercial conditions.
Yes, all products are formulated, manufactured, and packaged in Italy.
Yes, we select high-quality raw materials and, where possible, with sustainable certifications (Rainforest Alliance).
Yes, we use recyclable packaging as indicated on the package.
You can purchase directly through our official website or contact our sales department, who will connect you with the nearest retailer.
The business area offers dedicated price lists, promotions, and quick ordering tools; the private area is designed for home use.
Yes, you can request authorization as a reseller by filling out the appropriate online form.
Usually one pack per reference or a minimum order of €45 (VAT excluded) to get shipping included in the price throughout Italy.
Yes, from our official shop.
Absolutely yes, by contacting our sales office: sales@moka-professional.com
Credit cards, bank transfers, and PayPal are accepted. Customized terms can be agreed upon for established businesses.
Usually within 24–48 business hours of receiving payment.
Shipping varies based on weight and destination; free for orders over €45 + VAT.
Yes, we deliver nationwide.
Yes, we ship to several EU and non-EU countries. Contact our export office for more information: export@moka-professional.com
You will receive the courier tracking link by email.
Contact our customer service team immediately within 48 hours of receiving your order, attaching photos and your order number. Our team will take care of your order.
Fill out the “Become a Distributor” form on the website or contact us via email.
Yes, we provide customized digital materials, in addition to basic recipe preparation tools.
Yes, upon request, for professional activities. Contact us at info@moka-professional.com
Yes, our sales team offers technical training sessions and personalized recipe books.
Yes, we are already present in various Ho.Re.Ca. and large-scale retail channels, and we are evaluating new partnerships.
Upon request, please contact our customer service. Contact us at: info@moka-professional.com
By email, telephone, or using the online contact form on this site.
Both channels are active during office hours. You can also contact us via WhatsApp, accessible directly from our website.
By subscribing to our newsletter or following our social media channels.